What is threadless jewelry?

What does 'Universal' jewelry mean?

Where can I buy your jewelry?

What is your jewelry made from?

Where is your jewelry made?

Do I need different labrets for different tops/how do NeoMetal’s pieces work together?

Does NeoMetal have a return policy?


How can I become a wholesale partner?

Why isn’t my studio on your locator map?

What are your prices?

Do you offer order volume discounts?

Do you offer a discount to APP members?


Can I edit my order after I’ve placed it?

What is your current turnaround time?

​What are your payment options?

When will I be billed for my order?

What are the shipping methods?